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The following resources support understanding and application of the Regulations

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Frequently Asked Questions - Appeals

What are the grounds for Appeal?

Appeals may be made on the following grounds:

  • your performance in assessment was adversely affected by Exceptional Factors that you have not previously submitted (this must be supported by appropriate evidence).
  • a material error or irregularity has occurred in the conduct or your assessment, or in the proceedings on an Assessment Board that have affected your result.

Appeals may also be made against the decision of an Assessment Disciplinary Committee, or a decision to withdraw a student from the University.

How do I submit an appeal?

All appeals should be submitted via an Academic Appeals Form. This should be submitted, either in person or by email, to the relevant Student Hub along with supporting evidence.

What is the deadline for submitting an Appeal?

Appeals should be made within 14 days of the publication of your assessment results. Any Appeals submitted outside of this period will only be considered where a Faculty Exceptional Factors and Assessment Review Panel considers that there were reasonable grounds for the delay.

What are 'results surgeries'?

Results surgeries provide all students with an opportunity to seek clarification or discuss concerns about their marks with a member of staff. Surgeries are held by Departments/Faculties in the period following publication of results, and provide for early resolution of issues.

How will my Appeal be considered?

If your Appeal relates to the outcome of assessment(s), it will be initially considered by a Faculty Exceptional Factors and Assessment Review Panel. Faculty Exceptional Factors and Assessment Review Panels are chaired by Heads of Department and may uphold Appeals based on the evidence submitted, or refer the matter to the Student Case Management Team where it is unable to uphold or part-uphold an Appeal.

Where a decision regarding an Appeal cannot be made by a Faculty Exceptional Factors and Assessment Review Panel, it will be considered by a University Appeals Panel. Where the case is complex or contentious, you may be invited to attend the Panel. Only those cases considered by a University Appeals Panel will be formally recorded as Academic Appeals.

What evidence is required and who is responsible for producing this?

It is entirely your responsibility to submit all necessary documentary evidence to support an Appeal.

If you are appealing on the basis of a Material Irregularity you should submit documentary evidence that supports your appeal, together with your Academic Appeals Form. You must explain why you believe the error or mistake caused your result to be adversely affected.

For any appeal on the basis of Exceptional Factors, evidence must be:

  • Original (If you need to keep the original you must present it to Student Hub, who will take a photocopy and sign the copy).
  • Signed by an appropriate third party such as a GP, police officer, solicitor University counsellor, who knows you and is able to provide objective and impartial evidence.
  • In English (It is your responsibility to ensure that non-English evidence is accompanied by a translation certified as correct by a Public Notary or translated by an accredited translator).

Medical evidence must:

  • relate specifically to the dates and duration of the illness.
  • contain a clear medical diagnosis or opinion and not merely report the claim that you felt unwell, nor merely report any claim that there was reason to believe that you were ill.

How will I be notified of the outcome of my appeal?

Outcomes from Faculty Exceptional Factors and Assessment Review Panel will normally be communicated to students within 14 days of the meeting.

Summary decisions of University Appeals Panels will normally be sent to students within 7 days of the meeting. A formal report will be circulated within 28 days.

If your Appeal is not upheld, you will receive a draft Completion of Procedures (CoP) letter. Should you wish to request a review of your outcome, you must respond to this CoP within 14 days. If you do not request a review within 14 days, the letter will become the final CoP.

Outcomes of reviews will normally be communicated to students within 28 days of receipt of the review request. This will be notified to students, alongside a Completion of Procedures (CoP) letter.

In all Appeals, the University aims to compete the formal stage of the procedure within 90 days of receipt of the Appeal by the Student Case Management Team.

What happens if my appeal is successful?

If your Appeal is upheld, the Faculty Exceptional Factors and Assessment Review Panel or University Appeals Panel will apply a standard remedy appropriate to the circumstances. Panels will only amend marks where there is a need to correct a calculation error.

The most common outcomes of a successful appeal are:

  • The status of your reassessment will change, e.g. your work will be marked as a first attempt, without being capped.
  • If you have run out of resit opportunities you will granted one further opportunity

It is possible that you will not receive a decision until very close to your reassessment; so you should continue with your preparation as normal.

How do I request a review of my appeal outcome?

If your Appeal is not upheld / partly upheld by a University Appeals Panel, you can request a review. Reviews may be requested on the following grounds:

  • the correct procedures were not followed in the consideration of your Appeal
  • the outcomes of the Appeal was not reasonable
  • there is new evidence to support your Appeal that was not available at the earlier stages of the procedure.

Reviews will be undertaken by a senior member of academic staff with no previous involvement in the case.

Can I take the matter further if I am still dissatisfied?

If you have exhausted all Manchester Met procedures, you may refer the case to the Office of the Independent Adjudicator. This referral must take place within 12 months of the issue of a Completion of Procedures letter.

Further Support

Students having difficulty understanding any aspect of the Assessment Regulations should contact their Faculty Student Support Officer, or the Students' Union Advice Centre - which offers support and guidance in relation to Assessment. Additional support is also available from Student Hubs, or from your Programme/Unit Leader.

Staff should direct queries about the Assessment Regulations to the Centre for Academic Standards & Quality Enhancement (CASQE).