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Frequently Asked Questions

What will be included in the Audit?

All undergraduate and postgraduate research programmes will be included in the Institutional Audit . This includes both MMU ‘home’ programmes and programmes delivered by Collaborative Partner organisations.

The focus will be on how MMU manages the security of academic standards of its awards and of the quality of the learning opportunities it provides to enable students to achieve those standards. In order to test this Audit will focus on:

  • Institutional management of academic standards;
  • Institutional management of learning opportunities;
  • Institutional approach to quality enhancement;
  • Collaborative arrangements;
  • Institutional arrangements for postgraduate research students;
  • Published information.
How will the Audit differ from previous engagements?

Key changes that have occurred since the last round of Institutional Audit include:

  • Discipline Audit Trails have been replaced with an ‘audit trail methodology’.
  • The Audit will have a stronger focus on ‘enhancement’.
  • Postgraduate research programmes will be included in the audit
  • There is a strengthened emphasis on student participation and by the time MMU has its Institutional Audit this may include a student representative on the Audit team.
  • Changes have been made to the final judgements with the judgement ‘broad confidence’ becoming ‘confidence’. There is also a separation of the judgement on quality and standards.
  • There is more effective interaction between the audit team and the institution. A QAA Assistant Director will be identified and have contact with the institution up to 6 months before the Audit Visit.
  • There is greater emphasis on ensuring that the guidance on requirements for preparation for Audit is unambiguous.
How are we preparing for Audit?

MMU is preparing for audit through its Institutional Audit Working Group (IAWG). This group had representation from all faculties and service divisions to ensure effective communication across the university (see IAWG members for detail of your contact person).

Peggy Cooke, the Academic Coordinator for Institutional Audit is providing staff briefings (if you feel it would be helpful for your team to gain more information on Institutional Audit please contact Peggy on Telephone extension 6246 or e-mail her on p.cooke@mmu.ac.uk.

This website has been developed to keep you up to date with progress on Institutional Audit and it will be updated on a regular basis.

Documentation

What documentation do we need to gather?

A range of documentation may be requested by the Audit Team. It is likely that we will only know what documentation is needed during the Briefing Visit that occurs 5 weeks before the Audit Visit. However, we are not asking you to collate any documentation other than that you would collect in the normal course of quality monitoring. Programme leaders will have much of the crucial documentation within Programme Logs. In order to track programme developments it is possible that the Audit Team will want to see Programme Logs from previous years so you should make sure that you have complete copies of the Programme Logs for at least the last three years.

Documentation that may be requested includes:

  • AME documentation including QIPs and QAPs and reports / Action Plans provided by FADC Chair and Dean of Faculty;
  • External examiners reports and programme team response to those reports;
  • Internal and external review reports including review of collaborative arrangements and research provision;
  • PSRB reports and evidence of how any conditions or recommendations from these reports have been addressed [NB: in relation to PSRB reports the Audit Team may track these over the six years preceding the audit i.e. 2002/03 onwards];
  • Evidence of assessment policies;
  • Evidence of how students are involved in quality management and quality enhancement activities;
  • Evidence of research activity that informs learning opportunities;
  • Evidence of management and student support in general and for other modes of study (such as workplace and flexible and distributed learning);
  • Evidence of how the Academic Infrastructure and other reference points are used to guide programme development, delivery and enhancement;
  • Evidence of how management information is used;
  • Evidence of how good practice is disseminated
  • Evidence of the effectiveness of learning resources;
  • Evidence of admissions policies;
  • Evidence of staff appraisal and support, and staff development and reward;
For how long do we need to store documentation?

The QAA are specific in terms of Professional, Statutory and Regulatory Bodies (PSRBs) stating they may access reports from within the six years preceding the audit. If they access these reports then programme teams will need to ensure that any document relating to actions from those reports is also available.

In respect of other documentation you should ensure that a minimum of three years documentation is available. In reality you may have documentation for the previous 5 years, i.e. since your last approval / review event.

What should we do with the documentation?

Make sure that documentation is collated centrally at programme, department (or equivalent) or faculty level. If we need documentation from you we will contact you at fairly short notice so it is important that colleagues know where that documentation is.

Is the collation of electronic documentation acceptable?

Yes: Any documentation that can be, should be collated electronically. There is no intention to set up, what used to be termed as, a ‘base room’ with a great deal of documentation in paper format. There may be some papers that we have to present but these should kept to a minimum.

The Audit

What are the audit visit dates?

The QAA has confirmed the following dates:

  • Briefing Visit: 13-15 October 2009
  • Audit Visit: 16-20 November 2009

Please see the Timeline for Audit Preparations for further details.

Who will meet the Audit Team?

The Audit team will agree what meetings they want to hold at the Briefing Visit that will take place 5 weeks before the Audit Visit. They will also identify what that membership should be, so for example they may identify that they want to meet a programme leader, a link tutor, a new member of staff. It is likely that they will only hold 4 or 5 meetings in total with small groups (approximately 8) of staff and students.

When will the Audit Trails be confirmed?

Audit trails will be confirmed by the Audit Team at the Briefing Visit which will occur five weeks before the Audit Visit.

Collaborative Provision

What will the arrangements be for Collaborative Provision?

Taking into account the information provided in our collaborative provision register the QAA has confirmed that a hybrid audit of Collaborative Provision will be most appropriate for MMU. In the hybrid approach Collaborative Provision will be considered within Institutional Audit but members of the Audit Team will visit up to three partner links between the Briefing Visit and the Audit Visit.

What will the Audit focus on in relation to Collaborative provision?

The focus will be on “the use made of external examiners, internal and external review of collaborative arrangements, the Academic Infrastructure and other reference points, the use made of management information including feedback, and other relevant topics” (QAA 2006 Pg 5).

When will we find out which partner institutions are to be visited?

We will receive confirmation of the partner institutions to be visited by 27 July 2009.

What documentation will be required from those partner institutions to be visited?

The documentation required will include:

  • The most recent formal collaborative agreement
  • The Approval Event report or the most recent Review Event Report for a sample of programmes from within the link
  • Sample of programme AME reports from within the link
  • Sample of External Examiner reports from the last two years
When will the partner institution documentation be required by the QAA?

QAA will require the documentation by 21 September 2009 but in order to collate the information and submit it to reprographics it must be submitted to CASQE by 1 September 2009.