All students of the University are required to register with a local doctor on arrival in Manchester.You will still be able to see your family doctor as a 'visitor' when at home during vacations. If you continue to live at home whilst studying, you may remain with your own doctor.
Registration with a local doctor is essential if you are to receive treatment for an illness or other medical condition, either by attending the surgery or receiving a visit in an emergency. It is easy to put this off, but if you need advice or treatment in the future, it is much easier if you are already registered and can save you stress and valuable time.
You can find information about local doctors, opticians, dentists and pharmacies at http://www.nhs.uk/servicedirectories
If you feel unwell and want advice on what to do please call NHS Direct on 0845 4647. This is a 24 hour confidential service where you can also find out about your nearest GP, pharmacist, dentist or out of hours services.
Local GPs run the St. Augustine's surgery on the All Saints campus, which aims to provide a service for students living in local halls of residence. The surgery is based at:
St Augustine's Surgery
41 Cavendish Street
The St Augustine's Surgery is open term-time only, on:
Monday 9.00 am - 4.00 pm
Tuesday 9.00 am - 4.00 pm
Wednesday 9.00 am - 1.00 pm
Thursday 9.00 am - 4.00 pm
Friday 9.00 am - 2.00 pm
The doctors and practice nurse can be seen by appointment only. Please call 0161 247 3522 to make an appointment.
If you need to see a doctor urgently and cannot wait until the following day the surgery may be able to arrange an emergency appointment.
Students who register with the St. Augustine's Surgery are automatically registered at Hulme Medical Centre, (less than 10 minutes walk from the All Saints Campus) and are eligible for full General Practitioner services, including home visits in an emergency (within a four mile radius of All Saints).
For more information please contact:
St Augustine's Surgery 0161 247 3522
Hulme Medical Centre 0161 226 0606
There are also 2 walk-in centres near the All Saints Campus
Central Manchester PCT Walk-in Centre
Manchester Royal Infirmary, Oxford Road, M13 9WL
Tel: 0161 276 1234
Details of other walk-in centres can be found by entering your postcode at the bottom of the page at
The Hathersage Centre provides comprehensive contraception and sexual heath services to men and women of all ages.
'Fresh' is a new service based at the Hathersage Centre for the under 25's, offering free contraception, pregnancy testing, emergency contraception, condoms, advice and referrals for termination, testing for sexually transmitted infections, and someone to talk to for general sexual health advice.
The Hathersage Centre
280 Upper Brook Street
Tel: 01661 901 1555
Gresty Brook Surgery, Brookhouse Drive, Crewe 01270 650 012
Earnswood Medical Centre, Dunwoody Way, Crewe 01270 376 666
Hungerford Medical Centre, School Crescent 01270 275 949
Mere Park Medical Centre 01270 275 600
12 Sandbach Road South, Alsager
Cedars Medical Centre 01270 275 606
12 Sandbach Rd, Alsager
Students aged 19 years and over are not automatically entitled to free prescriptions or dental treatment; however, they may apply for exemption using a HC1 form, which is available from doctors' surgeries or the MMU Students' Union Advice Centre on Oxford Road.
International students following a course lasting 6 months or more, and all students from EU countries, are eligible to obtain free health care from the National Health Service from the beginning of the course, as are their spouse and children - but NOT visiting relatives. You need to take a letter of enrolment from the University to register with a doctor near where you live. Please make arrangements to register with a doctor as soon as you arrive. It is helpful if you bring your vaccination history with you.
If you are on a course of less than 6 months you should take out health care insurance, unless you are from an EU country or a country with a reciprocal health arrangement for free health care.
See: www.mmu.ac.uk/international/living/healthcare.php for more information.
The University has trained and appointment over 130 members of staff to act as First Aiders. You should make yourself aware of the name and location of your nearest First Aider. Notice boards are posted throughout the University listing the relevant information. A first aid/rest room is available for use on most sites, and access to these rooms can be gained by contacting a First Aider.
If you have an accident on campus you should go to the nearest office to complete an accident report form.
Remember to seek first aid for all injuries, however slight!
The Counselling Service offers you the chance to talk to a professionally trained counsellor, in confidence, about any personal problems you may have. Both individual and group counselling is available free to all students registered with the University. All the Counsellors work to the British Association for Counselling and Psychotherapy Ethical Framework for Good Practice in Counselling and Psychotherapy.
The Counselling Service also runs workshops and courses on issues such as relaxation, stress management and confidence building.
For an appointment please call 0161 247 3493 or email email@example.com
Click here for more information.
The Samaritans 08457 90 90 90
Crisis Point: 0161 225 9500
Accident and Emergency department at the Manchester Royal Infirmary 0161 276 1234.
The procedure can be found at http://www.mmu.ac.uk/academic/casqe/regulations/assessment.php.
Absences of one to six days duration should be reported to your Head of Department using the Student Self Certificate for Absence due to Illness (Form SSC1) a copy of which can be found in the Student Hubs. Absences of 7 days or more require a medical certificate.
If you are prevented through illness from attending or undertaking any examinations or assessment, you must obtain a medical certificate immediately for your submission to your Head of Department.
If you have any long term complaint or condition, which may affect your ability to study you should ensure that your Head of Department and, if relevant, hall warden, is advised in confidence.
If you have a disability you should contact Learner Development at firstname.lastname@example.org or 0161 247 3491, as there may be support mechanisms which can be put in place.