Student Hub and Student Information Points

Opening Times

		Mon to Thu	Friday	Saturday	Sunday
Student Hub	Term Time	08:00 – 20:00	08:00 – 18:00	11:30 – 17:30	11:30 – 17:30
Student Hub	Non-term time	08:45 – 18:30	08:45 – 16:30	Closed	Closed
SIPs	Student Information Points are open from 08:45 to 16:30, but during term time Student Information Points will be open later, please contact each SIPs for more details

We would love to hear from you about our services! To comment please click here

What can you expect from us:

We aim to:

Provide clear and accurate information
Deal with your enquiries quickly and efficiently
Ensure you have access to effective specialist support
Work to improve the standards of the service we provide
Answer the telephone in a polite manner; identify ourselves by name and telling you where we are based
Return phone calls / emails as soon as possible
Resolve complaints about SIP services within 10 working days

We are:

Committed to improving our services and will make appropriate changes where we can
Pleased to receive feedback whether compliments or criticisms

You can help us by:

Treating us with respect
Explaining clearly what your enquiry is about and giving us all the necessary information and documentation
Informing us of any changes to your personal circumstances which may have implications for your records

We aim to provide a comprehensive advice and information service to all students on all student-related matters, including:

Academic Appeals and Exceptional Factors	Induction
Accommodation	Moodle
Complaints	Password resets
Council Tax exemption	Personal Emergency Evacuation Plans
Coursework	Personal Learning Plans
Disciplinary procedures	Letters to confirm student status
Enrolment	Referral to specialist services
Examinations	Sport facilities
Fees, Finance and bursaries	Support for disabled students
Graduation	Support for international students
Health Care information	Timetables
ID card replacement	Tutors’ availability

Student Hub also offers specialist advice for course enquiries, student financial support and international student support.

Click here to download the map for Student Hub, Student Information Points and Student Life Offices

Student Hub and Student Information Points (SIPs)	Location	Contact telephone number	Contact email address
Student Hub	New Business School Building	0161 247 2747	studenthub@mmu.ac.uk
Geoffrey Manton SIP (The Faculty of Art & Design and the Faculty of Humanities Law & Social Science.)	Ground Floor, Geoffrey Manton Building.	0161 247 1751	sipsouth@mmu.ac.uk
John Dalton SIP (The Faculty of Science & Engineering)	Ground Floor, John Dalton Building.	0161 247 1779	sipnorth@mmu.ac.uk
Crewe SIP (MMU Cheshire)	Ground Floor, Laurence Building.	0161 247 5783	studentlife.cheshire@mmu.ac.uk

Student Life Offices	Location	Contact telephone number	Contact email address
Didsbury Student Life Office (The Faculty of Education & The Faculty of Health, Psychology and Social Care)	Ground Floor, Administration Building.	0161 247 2020	studentlifedids@mmu.ac.uk
Elizabeth Gaskell Student Life Office (The Faculty of Health, Psychology and Social Care)	Ground Floor, Elizabeth Gaskell Building.	0161 247 2330	studentlifegaskell@mmu.ac.uk
Hollings Student Life Office (Hollings Faculty)	First Floor, Hollings campus.	0161 247 2603	studentlifehollings@mmu.ac.uk