Introduction
Self service will allow you to access your home and shared area files, change your password and configure a question and answer set to reset your password when it has been lost or forgotten.
Password Policy Notice (August 2009) - Minimum Password Length is now 6 characters
The University's password Policy requires that passwords must be at least 6 characters long and must include at least one upper-case letter, one lower-case letter and one number. You will need to change your password at least every 365 days.
Examples of passwords that can now be used include : Example1, Pa55word, M0nkey, Sixty9.
You must never disclose your password to anyone else under any circumstances. The full policy is available at http://www.mmu.ac.uk/policy and follow the "Password Policy" link.
Self Service has moved
Please note that the link to MMU Self Service Portal has changed
please update your bookmarks/favourites to represent the change
The New location can be found at http://selfservice.mmu.ac.uk/iuadmin
Special Notice For Windows Vista Users
Please note if you are accessing Self Service from Internet Explorer 7 and Windows Vista (in that combination, IE7+Windows XP is OK), you need to disable TLS1.0, otherwise you won't be able to log in. To do this, open IE7 on Vista, select the "Tools" menu, select "Internet Options", click the "Advanced" tab on the far right, scroll down the options and just up from the bottom DESELECT the option "Use TLS 1.0".
Special Notice For Mozilla Firefox Users
You may notice a small delay of up to 30 seconds when you click on the Self Service login button if you are using Mozilla Firefox. This is due to a known bug on the server software that results in a longer than usual SSL handshake between the browser and the server. A fix for this is forthcoming, in the meantime you should be aware that IE7 is not subject to this bug.
Please note that when you register to use the support forums, you must use your student ID number. This is owing to abuse of the boards by guest users.
