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Working together to provide excellent services that enhance the MMU experience

Download .pdf, 290k the Services Group organisation chart and contact information.

The Group is led by the Executive Director of Services, Mary Heaney, who is supported in her role by the Director of Facilities, Heather Wilson and the Director of Learning and Research Information Services, Dr Phil Range.

Further support is provided by the wider Services Senior Leadership Group SSLG.

Services Group Values: (S)ervice excellence, (E)quality & diversity, (R)espect & trust, (V)aluing & investing in people, (I)nnovation & improvement, (C)ooperation & partnership working, (E)nsuring accessibility, (S)ustainability

Director of Services Office

Mary Heaney

Director of Services

Services Division, Manchester Metropolitan University

Mary is a member of the University’s Executive & Directorate and has leadership and management responsibility for the Services Group.

Work 0161 247 3397

Email c.highton@mmu.ac.uk

Carolyn Highton

Executive PA

Work 0161 247 3397

Fax 0161 247 6366

Email c.highton@mmu.ac.uk

Director of Services’ Office
The Manchester Metropolitan University
All Saints Building, Oxford Road
Manchester, M15 6BH
United Kingdom

Work 0161 247 3397

Fax 0161 247 6366

Facilities

Facilities is responsible for the provision of the following services:

  • Building Maintenance
  • Catering
  • Conference and Event Management
  • Environmental Sustainability
  • Installation and Maintenance of Specialist Equipment
  • Mail, Transport and Portering Services
  • Reception and Housekeeping Services
  • Small Capital Projects
  • Sports Services
  • Student Accommodation

Director of Facilities Heather Wilson SSLG

PA Pam Szabo

p.szabo@mmu.ac.uk · Phone 0161 247 6286

Campus & Residential Services CaReS

CaReS is responsible within Facilities for the following support services:

Head of CaReS Claire Twaites SSLG

PA Judy Gunn

j.gunn@mmu.ac.uk · Phone 0161 247 1322

Environment Team

The Environment Team is responsible within Facilities for delivering the University’s Environmental Sustainability Strategy though a range of services including energy and environmental management, travel planning and waste management.

Environmental Sustainability Manager John Hindley

Phone 0161 247 1408

Property Services

Property Services is responsible within Facilities for the following support services:

  • Building alterations
  • Furniture and signage
  • Landscape & gardening
  • Property repairs
  • Technical equipment services

Head of Property Services Mike Price SSLG

Phone 0161 247 1237

PA Jenni Waterman

j.waterman@mmu.ac.uk · Phone 0161 247 5252

Learning & Research Information Services LRIS

LRIS is responsible for managing the University’s Libraries, Information and Communication Technology Services, Learning & Research Technologies, Business Improvement, Security and Business Continuity planning and for leading the Information and Communication Technology Strategy.

Director of LRIS Dr Phil Range SSLG

PA Pat Kelly

Phone 0161 247 3096 · p.kelly@mmu.ac.uk

Library Services

Library Services is responsible within LRIS for providing a range of electronic and printed learning and research services and resources, for the operation of the campus libraries, information skills training, the institutional repository, and for MMU’s Special Collections including the North West Film Archive.

Head of Library Services Gill Barry SSLG

Contact Wendy Wolstenholme

w.wolstenholme@mmu.ac.uk · Phone 0161 247 3099

Learning & Research Technologies LRT

Learning & Research Technologies is responsible within LRIS for exploring, championing and developing technology to transform learning, research and enterprise, including the development of the virtual learning environment and the university portal.

Head of LRT Professor Mark Stubbs SSLG

Phone 0161 247 3739

Contact Lynda Ross

l.ross@mmu.ac.uk · Phone 0161 247 1470

IT Services

IT Services is responsible within LRIS for a range of services including IT Services Helpline, Teaching Technology, Hardware and Software provision and services, Network services, Voice & data communications and Print Services.

Head of IT Services Mo Din SSLG

Contact Kate McDonald

k.mcdonald@mmu.ac.uk · Phone 0161 247 3408

Business Improvement Team

The Business Improvement Team within LRIS works closely with staff across the university to lead the integrated development of systems and processes.

Business Improvement Team Manager Bruce Levitan

Phone 0161 247 1511

Security

Security is responsible for providing 24 hour 365 day advice and assistance designed to make our campuses safe and secure places in which to live, work and study.

Head of Security and Business Continuity Mark Shutt SSLG

Phone 0161 247 5949