Our second Staff Survey is now complete and you can examine its findings here on this site. 2,305 of you filled out the questionnaires earlier this year and I would like to thank everyone for doing so.
The survey helps the University to gain a deeper understanding of the issues that matter to our staff, and how we are improving the working environment for you all.
Managed independently by Capita, your views were gathered anonymously because is vital that you all have the opportunity to freely express your opinions and to influence the direction and development of the University.
In response to the findings from the 2010 survey, we took a range of actions and will do so again based on the current results. You will be informed about these actions as they occur. An initial set of actions has been produced which are set out in some detail on these pages. You will need to login as a member of staff to view both the action plan and the results in full.
I hope you will be encouraged by the strong progress we have made and the efforts we are making to listen and learn.
For each completed questionnaire, the University contributed a £2 donation to one of four charities. I am pleased to announce that thanks to you, £1,868 was raised for The Christie, £1,174 for Francis House Children’s Hospice, £1,048 for Shelter and £450 for St Luke’s Hospice.
Professor John Brooks Vice-Chancellor (Sep 2005 – May 2015)
The survey covers your work experience, environment and satisfaction, along with your view of managers, communications and how we manage change at MMU, among a range of areas. It is your opportunity to engage with senior management across the university.
The survey has been designed in conjunction with Capita Surveys and Research – a leading, independent research consultancy with significant experience within the public sector, particularly in Universities. A project group composed of staff from across the University has been responsible for developing the survey internally.
The survey is completely anonymous and the questionnaires are returned directly to Capita. The survey is conducted in line with the Data Protection Act and the Market Research Society’s Code of Conduct. It is the duty of Capita to ensure that no individual is identifiable in any reports.
Capita do not report the views of individuals. Capita provides the results of the survey to us only in an aggregated format. No one in the University is given access to the individual data or completed questionnaires.
It publishes the key findings on the website, including an executive summary, and results segmented by faculty and service department. We then develop detailed action plans to address the issues identified with Executive, Directorate, Deans and Heads of Services.