Please note these pages are in the currently in the process of being updated, if you have any specific queries please contact the Student Financial Support Team directly.
Student Finance England will never ask you to confirm your bank details or login information by email
Dear Student - phishing emails are usually sent out in bulk and are unlikely to contain your first or last names
Phishing scams are common at the three main instalment payment dates in September, January and April
Be suspicious of any urgent requests for personal or financial information
Check the quality of the communication. Misspelling, poor punctuation and bad grammar are often tell-tale signs of phishing
If you believe that you have received a phishing e-mail you should let us know right away by e-mailing it to firstname.lastname@example.org
Lots more info about online safety here: Online Safety
Always create strong passwords for online accounts and update them regularly on social media sites. Longer passwords (8-10 characters) that contain letters, numbers and symbols are more secure. Avoid using the same password for multiple social media sites
Be cautious of the information you post publicly such as your Customer Reference Number, address or date of birth. Use the site’s privacy settings to limit who can see your personal information and posts
Be careful who you befriend. You put yourself at risk by not taking the time to filter who you accept into your inner circle. Friend requests can be used by social bots to hack your network and by phishers trying to steal your personal information
Stay up-to-date with changes to your social network’s settings as small changes can cause big problems. If a site decides to changes its privacy settings or policy this could leave your personal details more publicly available than they had been previously
Review your social media profiles. Always consider how others may view the information you provide about yourself, your family and your friends and remember that social media sites are public resources
If you have already applied for student finance but your course, university or college have changed due to the Clearing process, you will need to inform Student Finance England of the changes.
You can do this quickly and easily by logging into your student finance account at www.direct.gov.uk/studentfinance and changing your details - even if you applied on paper.
The Student Financial Support team have responsibility for allocating the Access to Learning Fund to eligible students, in addition to providing information and advice on financial matters throughout your time at University. The finer detail of regulations relating to financial support is beyond the scope of this site, so we have provided links where appropriate to relevant Student Finance England (or Northern Ireland, Wales or Student Awards Agency for Scotland) guides and other relevant sites.
If you cannot find the information you require here please contact us and we will see if we are able to help or advise you.
You will also find a summary of the BIS (the Government Department responsible Universities) and other useful guides referred to throughout these pages.
In addition to the Student Financial Support team you can also contact the Students' Union Advice Centre for help and advice about specific financial problems. Their trained advisers have lots of experience of all the main issues affecting students at Manchester Metropolitan University.
The funding package available to you will depend on when you enrolled onto your course, whether you are studying full-time or part-time, whether you are an undergraduate or postgraduate student and what your fee status is i.e. whether you are a 'home', EU or International student. Please select the relevant link on the right hand side for further information.