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Student Loans Explained

 

These pages explain the overall process of how to fund your undergraduate degree and how to apply for your loan. You have probably already completed your loan application, but it may be worth reading these pages again just to check you have completed everything that you need to.

How do I fund my degree?

There are two main costs you will incur when you are studying: your tuition fees and your living costs. These are funded by a combination of loans, grants and bursaries which are dependent on your household income. Loans need to be repaid whereas grants and bursaries do not.

How do I apply for my Student Loan?

The quickest and easiest way to apply for Student Finance is online via the Gov.uk website.

Applying online means you can track the progress of your application by logging into your student finance account.

To apply online just go to the Gov.uk website and register for a student finance account.

Once you have registered for an account you can log in and complete the online form.

You will have to send in any evidence to support your applications such as:
  • evidence of your identity
  • evidence of household income (provided by parents or partner)
  • evidence of children or adult dependents if applying for extra help

If you are required to send in any extra documentation, this should show on the home page of your student finance account under your ‘to-do’ list.

Once you have been assessed you will receive a student declaration form which you should sign and return to confirm you're happy with the finance you are applying for. This declaration form is one of the pages of the correspondence you will receive from your Student Finance authority which details your funding. The Student Finance Breakdown confirms the amount of loan you are eligible to apply for and how much grant if any you are eligible for. The Payment Timetable details how and when these will be paid. There are also some frequently asked questions and answers provided with paperwork.

NB - The last couple of pages are the pages that you need to sign and return to the SLC for your funds to be released after enrolment. This is known as your loan declaration form. You should also be able to access this document on the home page of your student finance account under your ‘to-do’ list.

Don't delay in returning this document as you will not receive any funding until you do so.

It may be that you have not been assessed for the full amount of your loan and you are waiting to be assessed for the means tested part of your loan - even if you are, don't delay returning your declaration.

Your application will be processed by your Student Finance authority; which authority this is depends on where you normally live:

Student Finance England
Student Finance Northern Ireland
Student Finance Wales
Students Awards Agency for Scotland

When do I apply?

You should apply for your funding before you start University.

You can apply as soon as you apply for your course. You don’t have to wait until you have been offered a place or got your results

The dates for application for 2016/17 are shown in the table below. You can still apply after the closing date but if you do you may not receive your loan at the start of term.

 

You can apply from

You should apply by

New students

January 2016

31 May 2016

Returning students

January 2016

30 June 2016

What happens next?

Once you have been assessed by your Student Finance authority you will receive a Student Finance Breakdown and Payment Timetable confirming the amount of loan you are eligible for and have requested. These documents also tell you if you are eligible for a grant (continuing students only) and if so how much and when they will be paid to you.

Please ensure you check your account details and notify the SLC immediately if your account details are incorrect. You can log into your student finance account to trace the progress of your application and to check whether Student Finance are waiting for any further information from you.

You should be aware however, that the date you receive your first loan instalment may differ from that detailed on your Payment Timetable. The dates are defaulted to the first day of each term.

However, the University must confirm your enrolment with the Student Loans Company before they will pay the first instalment of your loan. Please note that we can only do this if the SLC have requested this. SLC issue the University with data file containing the names of these students who they expect to enrol at MMU. Once you have enrolled online this is matched to your record in the SLC file and sent electronically to the SLC who will then release your payment.

When will I get my loan?

You should get your first loan instalment within the first two weeks of term if:

  • you applied on time (by 31st May 2016 for new students)
  • your application has been processed correctly
  • you have returned your signed loan declaration form
  • you have provided your correct bank account details
  • you have enrolled

A problem with any of the above points can lead to a delay in payment of your loan.

Confirmation of your enrolment is key to deciding when you will receive your loan payments. The following stages lead to your confirmation:

Stage 1
You enrol with the University (new students need to collect their ID card and have it swiped, otherwise we cannot provide confirmation to SLC)

Stage 2
The SLC contact us to request that we confirm your enrolment electronically.

Stage 3
We provide confirmation to SLC (this is always within 24 hours of the request)
Once confirmation is given, payment should be made within 3 to 4 days

NB: Your Payment Timetable may state that you should hand your letter to us to be scanned. We confirm your enrolment electronically as detailed above not by scanning the letter.

How is my loan paid?

Your loan is paid by BACS into your bank account. Please ensure you notify the SLC if you change your account or if your account details are incorrect on your Payment Timetable.

Why haven't I received my loan yet?

In order to determine what the delay might be it may be helpful to answer the following questions.

  • Have you enrolled?
  • Have you received your Student Finance Breakdown from your Student Finance authority?
  • Does your Student Finance Breakdown have MMU as your University?
  • Have you signed and returned your declaration form?
  • Have you checked your online student finance account to see whether you have to submit other information?
  • Are you a new student? - Have you collected your ID card and had it swiped?

If you answered yes to all of these questions then you should contact the Student Hub or the Student Financial Support team for further assistance. It may be that there is a problem with your application, or that we have not received a request from the SLC to confirm your enrolment. Whatever the problem, we will be able to help you identify the issue.

I have contacted the SLC and they have said the University haven't confirmed my enrolment?

If you have enrolled and collected your ID card and had it swiped, we will have confirmed your enrolment with SLC if they have requested it. The following stages must take place for you to get you loan.

Stage 1
You enrol with the University (new students need to collect their ID card and have it swiped, otherwise we cannot provide confirmation to SLC)

Stage 2
The SLC contact us to request that we confirm your enrolment electronically.

Stage 3
We provide confirmation to SLC (this is always within 24 hours of the request) Once confirmation is given, payment should be made within 3 to 4 days

If you have completed your enrolment but the SLC say that we haven’t confirmed your enrolment, there can be many reasons for this. If you have answered yes to all the questions under 'I haven’t received my loan yet’, you should contact the Student Financial Support team or your local Student Hub so that we can assist you further. It may be that we have not received a request from the SLC to confirm your enrolment. Whatever the problem, we will be able to help you identify the issue.

What do I do if my loan is late?

If your student loan is late and you do not have access to any other funds you may be eligible for a short-term Emergency Hardship Loan. Eligible students must be able to answer yes to all of the below questions:

  • Have you enrolled for the current academic year, and if in your 1st year, have you collected and scanned your MMU ID card?
  • Have you applied for a student loan?
  • Are you enrolled on a full-time course?
  • Are you still waiting for the first payment of your student loan?
  • Have you repaid any previous Emergency Hardship Loans?

If you can answer yes to all of the above and wish to apply for an Emergency Hardship Loan, please contact the Student Financial Support Team to find out how to apply.

Please note that Emergency Hardship Loans are only available during the first term for students who have not yet received their first payment of Student Loans and/or Grants. If you are still experiencing hardship after receiving your Student Loans and/or Grants, you may be eligible to apply for the Access to Learning Fund.

Still not found what you are looking for?

Then contact your Student Hub or the Student Financial Support team if you have any questions?