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National Student Survey · NSS

All eligible students who complete
the survey online before Monday 30th April 2012 will receive a FREE 1GB memory stick.

Start your NSS

The survey takes only 10 – 15 minutes to complete online, is totally anonymous and is an important part of being a final year undergraduate student.

Start your survey now

Why the NSS matters to us

The comments and feedback made in the NSS are vital for MMU. Your feedback enables us to improve all aspects of the student experience. The NSS is one of several surveys throughout the academic year including an induction survey, Student Barometer, the online unit survey and a graduation survey.

All surveys, including the NSS, are important conduits for our students to give their personal feedback in an anonymous manner. In the past two years we have used your feedback to improve a wide range of services, facilities and the academic experience.

Understanding the NSS Questionnaire

The NSS uses various academic or student experience terms – this page gives a quick list of what these terms mean for students at MMU.

Do remember that the NSS is trying to ascertain how you feel about your entire MMU experience over the three or four years that you have been with us.

Comprising 23 questions, the survey is completed during the second and third terms of your final year, and has been running since 2005/06. For MMU, the aim is to give final year students the opportunity to feedback on their learning, teaching and overall student experience.

What does the NSS mean when they ask about…

  • Teaching : refers to your personal teaching experience of the staff who have assisted you during your course – staff who make things interesting to you and explain with enthusiasm as well as challenging you to develop.
  • Assessment and Feedback : relates to the quality of assessment and feedback from your teachers, tutors and peers on all aspects of your work = MMU feedback is given in formal marks of assessments, but also collectively in lectures, seminars, tutorials, and individually via academic advising and office hours
  • Academic support : the person(s) who provide advice to you during your studies, at MMU this generally means your academic tutor, and can also include other academics and support staff who have assisted you throughout your studies.
  • Organisation and Management : about the day to day experience being a student at MMU – did the timetable work, were lectures and tutorials on time and was the overall experience generally of your course running smoothly?
  • Learning resources : this covers a wide range of the resources available to you as a student at MMU – including library, study materials, Moodle, study packs, periodicals, books and so on, across the full range of resources provided by the Library, IT Services and your course department.
  • Personal development : this refers to the areas which assist with your personal skills, confidence, communication and ability to tackle new situations – think back to when you started at MMU and how you have changed from the experience and the input from the MMU staff and fellow students.
  • Course : the whole degree programme which you are taking i.e. at MMU this is the degree course you are taking and your programme of study across the number of years that you have studied.