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The following resources support understanding and application of the Regulations

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Frequently Asked Questions - Appeals


What are the grounds for Appeal?

Appeals may be made on the following grounds:

  1. You believe that has been a Material Irregularity in the conduct of the assessment, which casts reasonable doubt on the validity of the result.
  2. You want to Appeal against the decision of an Exceptional Factors claim decision.
  3. You want to Appeal against an Academic Misconduct decision, for example a finding of plagiarism
  4. You want to Appeal against the decision to withdraw you from the University.

 

You cannot submit an Appeal just because you are not happy with your results or think you deserved a higher mark.

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How do I submit an appeal?

Appeals against a decision to Withdraw you from the University should be submitted via an Appeal Against Withdrawal Form. All other Appeals should be submitted via an Academic Appeals Form. This should be submitted, either in person or by email, to the relevant Student Hub along with supporting evidence. Alternatively, you can email this form to the Student Case Management team at complaintsappeals@mmu.ac.uk

You may find the step-by-step guide to submitting an Academic Appeal useful on the Student Case Management Team website.


What is the deadline for submitting an Appeal?

Grounds for Appeal

Deadline

Against Exceptional Factors decision

Within 21 days of receiving your Exceptional Factors decision

Against Academic Misconduct decision

Within 21 days of receiving your Academic Misconduct decision

Material Irregularity

After you have received your results from the assessment board. You must submit an Appeal within 21 days of receiving your results.

Against Withdrawal decision

Within 7 days of the date of your Withdrawal letter

Any Appeals submitted after the deadline may not be considered. If your Appeal is late, you must clearly explain the reasons why you have not submitted it on time. If these reasons are not considered reasonable reasons for a delay, your Appeal will not be considered.

 


What are 'results surgeries'?

Results surgeries provide all students with an opportunity to seek clarification or discuss concerns about their marks with a member of staff. Surgeries are held by Departments/Faculties in the period following publication of results, and provide for early resolution of issues.


How will my Appeal be considered?

Your Appeal will initially be considered by the Student Case Management team and if a clear irregularity or error is identified, this can be addressed straight away without the case being considered by a Panel. If a change to your assessment status is approved, you will be informed of this change and your Appeal will not proceed to a University Appeal Panel unless you request this.

Where your Appeal falls within the permitted grounds for Appeal but a resolution isn’t offered by the Student Case Management team your case will automatically proceed to a University Appeals Panel.

You will be told if your case is referred to a University Appeals Panel. The University Appeals will consist of the Panel Chair, two senior members of academic staff with no prior involvement in your case, and an elected officer from the Students' Union. You will have the opportunity to submit further evidence or an additional statement at this stage should you wish.

Students normally receive a brief summary decision by email within 7 days of the University Appeal Panel meeting, followed by a full written report within 28 days.

If you are dissatisfied with the decision of the University Appeals Panel, you may request an internal review. Details of how to do this will be provided in your written report.


What evidence is required and who is responsible for producing this?

If you wish to submit additional evidence to support an Exceptional Factors claim, you should submit another Exceptional Factors claim.  You can submit an Academic Appeal against the decision of an Exceptional Factors claim on the following grounds:

  1. That the decision of the Exceptional Factors claim was not reasonable
  2. That the correct procedures were not followed in the consideration of your claim

It is entirely your responsibility to submit all necessary documentary evidence to support an Appeal. You should submit documentary evidence together with your Appeal form to the Student Hub or to the Student Case Management Team - (complaintsappeals@mmu.ac.uk).

For advice on submitting your Appeal and supporting evidence, you can contact the Students Union:
Tel: 0161 247 6533
Mail: s.u.advice@mmu.ac.uk
Web: www.theunionmmu.org/your-advice-centre/


How will I be notified of the outcome of my appeal?

Summary decisions of University Appeals Panels will normally be sent to students within 7 days of the meeting. A formal report will be circulated within 28 days.

If your Appeal is not upheld, you will receive a draft Completion of Procedures (CoP) letter. Should you wish to request a review of your outcome, you must respond to this CoP within 14 days. If you do not request a review within 14 days, the letter will become the final CoP.

Outcomes of reviews will normally be communicated to students within 28 days of receipt of the review request. This will be notified to students, alongside a Completion of Procedures (CoP) letter.

In all Appeals, the University aims to compete the formal stage of the procedure within 90 days of receipt of the Appeal by the Student Case Management Team.


What happens if my appeal is successful?

If your Appeal is not upheld / partly upheld by a University Appeals Panel, you can request a review. Reviews may be requested on the following grounds:

  • the correct procedures were not followed in the consideration of your Appeal
  • the outcomes of the Appeal was not reasonable
  • there is new evidence to support your Appeal that was not available at the earlier stages of the procedure.

Reviews will be undertaken by a senior member of academic staff with no previous involvement in the case.


Can I take the matter further if I am still dissatisfied?

If you have exhausted all Manchester Met procedures, you may refer the case to the Office of the Independent Adjudicator. This referral must take place within 12 months of the issue of a Completion of Procedures letter.


Further Support

You can find more detailed guidance on submitting an Academic appeal on the Student Case Management Team website.

Students having difficulty understanding any aspect of the Assessment Regulations should contact their Faculty Student Support Officer, or the Students' Union Advice Centre - which offers support and guidance in relation to Assessment. Additional support is also available from Student Hubs, or from your Programme/Unit Leader.

Staff should direct queries about the Assessment Regulations to the Centre for Academic Standards & Quality Enhancement (CASQE).