Study abroad: Support when abroad

You have full access to university support during your time abroad.

ACADEMIC SUPPORT

Your exchange coordinator will be able to advise you on the course units you should take and the learning outcomes. 

• Find your exchange coordinator 

• Please also refer to the Institutional Code of Practice for International Student Exchange 

If you experience any academic issues while you are abroad, please raise them with your host university and your Manchester Met exchange coordinator. They will address your issues and support you accordingly. 

PERSONAL LEARNING PLAN AND DISABILITY SUPPORT 

We encourage all students to read the support materials provided by the Disability Service. Contact the Disability Service if you need further help. 

If you have a personal learning plan and receive support towards your learning, you will need to share your plan with the host university or organisation. We will not be able to disclose your support needs on your behalf. 

MANCHESTER MET SUPPORT SERVICES 

While you are abroad, you still have full access to a range of Manchester Met services such as the: 

• Careers Service 

• Health and Wellbeing Service

• Students’ Union

INTERNATIONAL STUDENTS ON A UK STUDENT VISA 

If you are planning to undertake a study period abroad, please inform the Study Abroad and Exchanges team. We will: 

• Continue to sponsor your immigration 

• Report the location and duration of your exchange to the Home Office, which is a legal requirement 

For more information, please see the Your Visa Your Responsibility information booklet. 

KEEP IN TOUCH 

YOUR MANCHESTER MET DEPARTMENT 

Stay in touch with your department while you are abroad. They will keep you updated about your final year arrangements and support you when you return. 

STUDY ABROAD AND EXCHANGES TEAM 

Please keep in touch with the Study Abroad and Exchange Team during your period abroad: 

• 0161 247 1253 

• exchanges@mmu.ac.uk 

Our office hours are Monday to Friday 8:45am–4:30pm. 

EMERGENCY CONTACTS 

Depending on the incident/emergency, there are a range of support services available: 

• Manchester Met 24/7 travel insurance emergency response number: +44 (0)1273 552 922 

• When you phone, tell the assistance company you are from Manchester Metropolitan University and give our policy number 0010628264 

• AIG Travel Assistance App: use the quick call help button for immediate emergency travel, medical and security assistance 

• Emergency number in your country: find this in the contact section of the Travel Guard Country Report. Please register using policy number 0010628264.

• Manchester Metropolitan University 24-hour number: +44 (0)161 247 2222 (this will put you through to the 24-hour security control room) 

Contact the Study Abroad and Exchanges team as soon as possible in all cases so we can provide further assistance and advice. 

REGIONAL AND NATIONAL EMERGENCIES 

In the event of a significant regional or national emergency, the Study Abroad and Exchanges team will communicate with you via your Manchester Met email and any phone numbers that you have listed on the student records system. Please ensure that you respond to us as soon as possible to confirm your safety. 

PERSONAL INJURY AND CRIME 

In the event of injury, or if you are the victim of crime abroad, it is important that you know how to report it and how to seek support and guidance. Ensuring that you have saved the emergency contact numbers listed above is a good idea. It is also important that you contact the Study Abroad and Exchange Team if you are faced with any personal accidents, assaults or health issues. 

Make sure that you do not put yourself at any unnecessary risk and prepare carefully for living in your destination country, where there may be differences in weather, wildlife and road safety that you are not used to.