The aim of the IDoService project was to develop a novel service to allow people living with mild to moderate dementia. The service will help them to continue to be part of society.
To achieve this, it is essential to have a good understanding of what people like to do, what is available to them and what is not. It is also important to know what stops people from joining in with activities, how they adapt to these challenges, and which strategies or support might help.
The project has researched, co-developed, implemented and evaluated the idea, concept and prototype of the IDoService to help people with dementia to connect to relevant activity groups, charities or other organisations where they can make an active contribution. The IDoService was implemented and evaluated through a pilot in the Greater Manchester area.
This research combines psychology and service design with a participatory design methodology to involve relevant stakeholders actively in the design process. These stakeholders include:
- people living with mild to moderate dementia,
- their family and friends
- organisations who offer dementia support
- volunteer organisations
Their lived experience is essential to develop relevant, efficient and user-friendly tools and services.
The IDoService project builds on an interdisciplinary participative design approach, ideas of empowerment and social engagement. It offers a unique opportunity to develop the largely unexploited potential of design to support people living with dementia. The project will also contribute to local and national policies regarding dementia-friendly communities in the UK.