Dr Patricia McCarroll
Senior Lecturer
My profile
Biography
Patricia McCarroll was a facilities project manager working across the client and service provider streams in both private and public sector practice before joining academia. Specialising in executive education across undergraduate and postgraduate teaching, her research in organisational studies is supported by her slightly unconventional background in archaeology and social anthropology.
Her research focuses on organisational narratives, specifically folklore and fairytales, and across concepts such as liminality enchantment and organisational darkness
Other academic service (administration and management)
Unit leader across a range of different academic levels and progammes, levels four to seven, in both full time and executive education pathways
Oversight and management of the CMDA Business Professional programme. Includes unit development and leadership across the four year programme, incorporating cross faculty pathways such as Fashion and Hospitality
Government and industry links
Academic member of Chartered Institute of Personnel & Development (MCIPD)
Fellow, Higher Education Academy (FHEA)
Associate Chartered Institute Managers (ACMI)
Associate Work and Working Lives Knowledge Platform, Decent Work Centre
Prizes and awards
McCarroll. P., (2016). Service delivery in FM: Enhancement or Enchantment? 15th EuroFM Research
Symposium, Milan 2016. Nominated for Best Paper Award
MBA - (Distinction: P/T) 2011, Sheffield Hallam University. Dissertation Title: “We’re Alright – We Have an Ethos”. A critical examination of public sector ethos. Winner of Best Dissertation Award
Projects
HRM: The ‘dirty work’ of Facilities Management Seedcorn funding in collaboration with Sheffield Hallam University 2024-2026
Teaching
Managing Customer and Stakeholder Relations L4
Managing and Leading People L5
Designing a Research Project L6
Undertaking a Research Project L6
Leading, Managing and Developing People L7
Masterminding Change and Innovation L7
Supervision
Student supervisions across MSc (HR), MBA DA & MSD programmes
I am interested in supervising PhD students in the area of organisational behaviour and creative research approaches, with a focus organisational storytelling and sensemaking.
Research outputs
Organisational studies and narrative research
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Journal articles
McCarroll, P. (2017) 'The house that Facilities Management built: a story of identity and metaphor in a secondary service.' Culture and Organization, 23(4) pp. 291-305.
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Conference papers
McCarroll, P. (2016) 'Service Delivery in FM: Enhancement or Enchantment?.' 8/6/2016 - 9/6/2016. Nielsen, S.B., Jensen, P.A. (ed.) Polyteknisk Forlag, pp. 80-88.
McCarroll, P., Zhu, X., Matzdorf, F., Price, I. (2015) 'People make, and patterns break.' In EuroFM Research Conference. Glasgow, 1/6/2015 - 3/6/2015.
Price, I., McCarroll, P. (2015) 'The snakes and ladders of FM service excellence.' 1/1/2015 - 1/1/2015.
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Presentations
McCarroll, P., Hassard, J. Once Upon a Time in a Secondary Service: The Creation and application of Artificial Folklore as a means to explore a secondary service discipline. [Presentation] Vrije Universiteit Amsterdam,
McCarroll, P. A critical analysis of Artificial Folklore in Facilities Management (FM). [Presentation] Copenhagen,
McCarroll, P. Facilities Management is dying. Its official. [Presentation] Nottingham,
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Theses and dissertations
McCarroll, P. (2019) The creation and application of Artificial Folklore as a means to explore the secondary service of Facilities Management (FM).
McCarroll, P. (2011) “We’re Alright – We Have an Ethos”. A critical examination of public sector ethos in Manchester City Council Capital Programme Division.