Dr Sarah Crozier CPsychol

Sarah has worked on a range of impactful research projects during her time at MMU. She is currently leading a programme of work with Greater Manchester Combined Authority to explore the evaluation and impact of the introduction of the Good Employment Charter. Further information about this can be found here: Research: Greater Manchester Good Employment Charter

She is working with the Centre for Progressive Policy’s Inclusive Growth Network as an academic expert and is to chair a national working group to share learning and good practice in the development of good employment initiatives. Her work on the evaluation of the good employment charter was chosen as part of GM’s  ‘spotlight month’ for the network, where a blog, workshop and further resources were provided to optimise learning across different local and combined authorities engaged in the development of good employment charters or similar initiatives CPP | Learning from Greater Manchester’s Good Employment Charter (progressive-policy.net)

Sarah’s work with Professor Carol Atkinson also contributed towards a REF impact case study that addressed bringing about positive changes to workplace terms and conditions for the health and social care workforce. 

Current and recent research projects include:

- An evaluation of the Manchester Good Employment Charter for Greater Manchester Combined Authority (Principal investigator) with Professor Ben Lupton

- Exploring the role of the line manager in managing mental health at work (with Dr Alison Collins and Dr Ian Ashman)  

- A workforce profile study of Allied Health Professions for Health Education England (Principal investigator) with Professor Carol Atkinson and Dr Peter Goodwin

- A global study of stress in stress experts (PI);

- HR practices and performance in the care sector for The Welsh Government with Professor Carol Atkinson

-Impression management and age diversity in younger academics (PI)

-Women’s health including fertility and pregnancy loss (with Dr Krystal Wilkinson, Professor Carol Atkinson and Dr Yanqing Lai) for the Northern Care Alliance

-Perinatal Mental Health - Designing a conceptual model (With Dr Krystal Wilkinson and Dr Anna Sutton)

Sarah uses her background in occupational psychology to teach across a range of postgraduate units. She leads on the design and delivery of the new applied research project unit on the postgraduate MSc in HRM

Sarah has supervised 5 PhD students to successful completion and supervises a further 6 students at various stages of their PhD journey.

She is especially interested in supervising MSc and PhD research studies on well-being and stress at work; unfair treatment and discrimination; mental health at work; and identity management.

JOURNAL ARTICLES

Crozier, S.E., & Atkinson, C. (2024) ‘You’re only a care worker’. Exploring the status of adult social care work through the intersection of HRM innovation and job quality, The International Journal of Human Resource Management, DOI: 10.1080/09585192.2023.2300033

Lennie, S. -J., Sutton, A., & Crozier, S. (2021). Psychodrama and emotional labour in the police: A mutually beneficial methodology for researchers and participants. Methods in Psychology, 5, 100066. doi:10.1016/j.metip.2021.100066

Atkinson, C., & Crozier, S. (2020). Fragmented Time and Domiciliary Care Quality. Employee Relations. doi:10.1108/ER-05-2018-0142

Crozier, S., & Woolnough, H. (2020). Is age just a number? Credibility and identity of younger academics in UK business schools. Management Learning, 51(2), 149-167. doi:10.1177/1350507619878807

Lennie, S. -J., Crozier Sarah, E., & Sutton, A. (2019). Robocop - The depersonalisation of police officers and their emotions: A diary study of emotional labor and burnout in front line British police officers. International Journal of Law, Crime and Justice, 100365. doi:10.1016/j.ijlcj.2019.100365

Drake, H. M., Fielden, S., Crozier, S., & Hunt, C. (2019). A Longitudinal Investigation of the Glass Ceiling in Nursing. Journal of Managerial Psychology, 34(2), 96-109. doi:10.1108/JMP-02-2018-0093

Atkinson, C., Crozier, S., & Lucas, R. (2018). Workforce Policy and Care Quality in English Long-term Elder Care. Public Performance and Management Review, 41(4), 859-884. doi:10.1080/15309576.2018.1473784

Crozier, S. E., & Cassell, C. M. (2016). Methodological considerations in the use of audio diaries in work psychology: Adding to the qualitative toolkit. Journal of Occupational and Organizational Psychology, 89(2), 396-419. doi:10.1111/joop.12132

PROJECT REPORTS

Crozier, S.E. (2022) Sharing learning in the development of a good employment charter. Toolkit and Report   sharing-learning-in-charter-development-toolkit.pdf (mmu.ac.uk)

Crozier, S.E. (2022). An Evaluation of the Greater Manchester Good Employment Charter: GEC-EVALUATION-PHASE-2-FINAL-REPORT.pdf (mmu.ac.uk)

Goodwin, P., Holding, K., Crozier, S.E. and Atkinson, C. (2022) A Review of Trust-level AHP Reform Projects in the North West. NHS.

Lupton, B., Crozier, S.E, et al (2021) An Evaluation of the Greater Manchester Good Employment Charter interim report: GM-Charter-Evaluation-Interim-Report-June-2021.pdf (mmu.ac.uk)

Crozier, S., Atkinson, C.A., Goodwin, P., Smith, D., & Bresnen, M. (2019). Allied Health Professions Workforce Profile Report  (published on HEE NW’s secure intranet, available on request).

Atkinson, C., Crozier, S., & Sarwar, A. (2019). Greater Manchester Independent Prosperity Review: Adult Social Care. A technical report for the research on productivity. Retrieved from https://www.greatermanchester-ca.gov.uk/media/1908/gmipr_tr_adultsocialcare2.pdf

Atkinson, C., Crozier, S., & Lewis, E. (n.d.). Factors that affect the recruitment and retention of domiciliary care workers. Project report for the Welsh Government Shortlisted for ‘Research Project of the Year’ by the Educate North Awards and Conference, March 2016.

Shaw, S., Jenner, S., Crozier, S. E., & Huang, Q. (2011). Evaluation of Managers Exchange and Training Programme Between EU and China: An Impact Study.

Crozier, S. E., Snodgrass, R., & Hawkins, M. (2006). Slips and Trips in the Retail Sector: A Behavioural Intervention. HSE research report publication

Crozier, S. E., & Carter, L. (2006). Local Authority Circular: Best Practice Guidelines for Call Centre Working. HSE research report publication

CONFERENCES

Crozier, S.E., Sutton, A., Cooper, C.L., Davidson, M.J. (2018) An examination of the influence of expert status: stress in stress experts. ICAP, Montreal, June 2018. 

Atkinson, C., Crozier, S., & Lewis, E. (2016). Fragmented time and care quality in Welsh Domiciliary Care, Work, Employment and Society Conference. In Employment and Society Conference / CIPD Applied Research Conference. University of Leeds / University of Westminster.

Atkinson, C., Crozier, S., & Lucas, R. (2013, September 10). HR and Performance in English Adult Social Care. In British Academy of Management. University of Liverpool, UK.

Crozier, S. E. (2013, January 1). Impression Management, Age Diversity and Stress: Exploring Younger Academics’ Experiences in UK Universities. In EAWOP Conference. Munster, Germany.

Atkinson, C., Crozier, S. E., & Lucas, R. (2013, January 1). HR Practice and Performance in Adult Social Care in England. In CIPD Centres Conference. Staffordshire, UK.

Crozier, S. E. (2012, June 21). Developing Skills for Business Leadership. In CIPD Centres Conference. MMUBS, Manchester, UK.

Atkinson, C., Crozier, S. E., & Lucas, R. (2012, January 1). A Preliminary Investigation of the HR Practice-Performance Link in Adult Social Care. In BUIRA Conference. Bradford University, UK.

Crozier, S. E., & Davidson, M. J. (2011, January 1). Underemployment and Stigmatisation of Employees in Temporary Work: Examining the Stress-Performance Link.

Crozier, S. E., & Davidson, M. J. (2011, January 1). Underemployment and Alternative Forms of Employment. In Performance and Reward Conference. Manchester Metropolitan University, UK.

Shaw, S., & Crozier, S. E. (2011, January 1). Presentation of the Key Findings of the Impact Study of the METP/EU / China Managers Programme.

Crozier, S. E. (2010, January 1). The Emergence of Males as Victims of Unfair Treatment in a Feminised Occupation: Gender and Stress in Temporary Clerical Agency Workers. In Australian and New Zealand Academy of Management Conference. Adelaide, Australia.

Crozier, S. E., & Davidson, M. J. (2009, January 1). Management Implications for Managing Stress and Well-Being in Alternative Forms of Employment. In EOI (Equal Opportunities International) Annual Conference. Istanbul, Turkey.

Crozier, S. E. (2008, January 1). An Exploratory Longitudinal Study of the Temporary Workforce: Investigating Stress and Well-Being Outcomes. In British Psychological Society Division of Occupational Psychology Annual Conference.

Crozier, S. E., & Davidson, M. J. (2007, January 1). Challenges Faced by Male Clerical Temporary Workers in the UK: Examining Implications for the Individual and Management Practices. In EURAM Annual Conference. Paris, France.

Lunt, J., Fox, D., Bowen, J., Higgins, G., Crozier, S. E., & Carter, L. (2007). Applying the Biopsychosocial Approach to Managing the Risks of Contemporary Occupational Health Conditions. Scoping Review.

Crozier, S. E. (2006, January 1). The Physical and Psychosocial Environment in Call Centres: Important Health and Safety Issues for Managers. In Annual Acoustic Safety Conference. Glasgow, UK.

Crozier, S. E. (2006, January 1). Gender Diversity and the UK Temporary Workforce: A Preliminary Investigation Into Health and Well-Being Outcomes. In 26th Congress of Applied Psychology. Athens, Greece.

Crozier, S. E. (2006). Gender and Occupational Health and Safety: A Review of the Evidence.

Crozier, S. E. (2006, January 1). Gender & Occupational Health: Exploring the Need for Gender Based Analysis and Effective Management of Gender Diversity. In European Academy of Occupational Health Psychology. Dublin.

Crozier, S. E., & Davidson, M. J. (2006, January 1). An Examination of Gender as a Possible Barrier to Career Progression for UK Temporary Clerical Workers: Implications for Management and Selection Practices. In EURAM Annual Conference. Oslo, Norway.

BOOK CHAPTERS

Hunt, C., & Crozier, S. E. (2011). Women in Management in Russia. In M. J. Davidson, & R. J. Burke (Eds.), Women in Management Worldwide (2nd ed.). Gower Publishing.

Crozier, S. E., & Davidson, M. J. (2009). The Challenges Facing the Temporary Workforce: An Examination of Stressors, Well-Being Outcomes and Gender Differences. In A. Antoniou, C. L. Cooper, G. P. Chrousos, C. D. Spielberger, & M. Eysenck (Eds.), Handbook of Managerial Behavior and Occupational Health (pp. 206-217). Cheltenham, UK: Edward Elgar.

Blog for the Centre for Progressive Policy on Good Employment Charters (2022)

CPP | Why does good work matter? (progressive-policy.net)

Contribution to article on well-being apps (2017)

Virtual therapy and stress-busting apps: can tech support mental health at work? | Business | The Guardian