Business Technology
As technology has increasingly become part of every business, data has become the new oil and businesses are striving to make the most of it in order to gain a competitive and lasting advantage.
But …
Jonathan Kettleborough MBA SFHEA FCIPD FInstLM FRSA FBCS MAPM CMBE PGCLTHE
Senior Lecturer Information Systems Strategy
My profile
Biography
I have been teaching at universities for over 30 years, first as a visiting lecturer at Birkbeck and more recently as a member of the Business Technology team here at MMU. Prior to joining MMU I ran my own consulting business for over 19 years and prior to that held a number of senior positions in industry. I use this knowledge and experience to bring reality and experience into my teaching.
Membership of professional associations
Senior Fellow Higher Education Academy
Chartered Fellow The Institute of Personnel and Development
Fellow of the Institute of Leadership and Management
Fellow of the Royal Society of Arts
Fellow of the British Computer Society
Member of the Association of Project Management
Certified Management and Business Educator
Interests and expertise
I teach because I LOVE it and I want to make a difference. It’s a little cliche, but it’s true. I like to combine my knowledge and experience of business to enable students to get a deeper insight beyond the textbooks.
There’s no greater reward than when you see the ‘penny drop’ and a student begins to better understand a topic or theory.
Impact
Prizes and awards
- Faculty of Business and Law Appreciate And celebrate, 2023 - Finalist Outstanding Contribution to Employability
- Faculty of Business and Law Appreciate And celebrate, 2023 - Nominee Outstanding Contribution to Employability
- Staff Awards, 2023 - Nominee Leadership Award
- Staff Awards, 2023 - Nominee Graduate Outcomes Award
- Faculty of Business and Law Appreciate And Celebrate, 2022 - Finalist Collaborative Award for Teaching Excellence
- Faculty of Business and Law Appreciate And Celebrate, 2022 - Nominee Collaborative Award for Teaching Excellence
- Faculty of Business and Law Appreciate And Celebrate, 2022 - Outstanding Commitment to Equality, Diversity, Inclusivity and Belonging!
- The Union Awards 2022 - Winner Course of the Year
- Staff Awards, 2022 - Nominee Teaching Excellence Award (Team)
- Staff Awards, 2022 - Nominee Leadership Award
- Staff Awards, 2021 - Nominee Leadership Award
- Staff Awards, 2021 - Nominee Student Support Initiative
- Staff Awards, 2021 - Nominee Teaching Excellence Award
- Staff Awards, 2021 - Nominee University Citizenship Award (x2)
I was the first academic at Manchester Met to complete the Bronze level of the iDEA programme and also the first academic and one of the first eight globally to complete the Silver level of the iDEA programme.
I founded and Chaired TenCORE User Group (a group dedicated to excellence in the development of Computer Based Training) and later merged this with The Association for Computer Based Training which I also Chaired. Renamed the E-Learning Network, this organisation has recently celebrated its 35th anniversary. I am an honorary lifetime member of the organisation in recognition of my work.
I also spearheaded the use of Computer Based Training within the building society sector and instigated and led a number of joint projects across the finance industry – the first of their kind – where finance organisations collaborated in the production (and financing) of key learning materials.
I pioneered the use of Admissible Probability Measures for competence testing within the finance industry and was awarded a National Training Award in recognition of the effectiveness and results gained through the use of technology-based training.
Projects
I helped secure a KTP to the value of £175k and am providing business consultancy to the delivery team.
Teaching
I am Programme Leader for the BSc Business Technology (Course of the Year 2022) and also lead, teach and supervise the following Units:
Unit Leader:
- Global Business Landscape (L4)
- Digital Business Development (L6)
- Digital Business Implementation (L6)
I am a Supervisor on the following Units:
- Technical Business Consultancy Project (L5 Digital Apprentices)
- Business Technology Project (L6)
- Synoptic Project (L6 UG Digital Apprentices)
- Synoptic Project (L7 PG Digital Apprentices)
- PG Masters Dissertation
I have also taught on the following Units:
- Developing a Digital Business
- Technology Lifecycle Management
- Technology Management
- Project Management
- The Big Agency
- Consultancy Project
- Innovation for Organisational Performance
- Strategy, Digital and Leadership
- Introduction to Business Systems
- Digital Media and Marketing Platforms
- Post Graduate Certificate in Project Management
Supervision
I supervise the following Units:
- Technical Business Consultancy Project (L5 Digital Apprentices)
- Business Technology Project (L6)
- Synoptic Project (L6 UG Digital Apprentices)
- Synoptic Project (L7 PG Digital Apprentices)
- PG Masters Dissertation
Research outputs
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Books (authored/edited/special issues)
Kettleborough, J. (2012) Seeing Eye to Eye How people professionals can achieve lasting alignment and success within their business. Author House.
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Chapters in books
Beswick, L., Kettleborough, J. (2007) 'A Proactive Approach to Enhancing Safety Culture.' In Redmill, F., Anderson, T. (ed.) The Safety of Systems. Springer: London,
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Non-peer reviewed articles / reviews
Kettleborough, J. (2014) Time to Change The Way We Change.
Kettleborough, J. (2014) Big Data (Part 3).
Kettleborough, J. (2014) Big Data (Part 2).
Kettleborough, J. (2014) Big Data (Part 1).
Kettleborough, J. (2014) Why We Don't Deserve to be in Charge of L&D Anymore.
Kettleborough, J. (2013) Building an Effective L&D Culture.
Kettleborough, J. (2011) Measuring L&D Moments That Matter - Part 2.
Kettleborough, J. (2011) Measuring L&D Moments That Matter - Part 1.
Kettleborough, J. (2011) The Proverbs of Learning and Development - Part 2.
Kettleborough, J. (2011) The Proverbs of Learning and Development - Part 1.
Kettleborough, J. (2011) Searching for the Final 0.1%.
Kettleborough, J. (2011) Let's Keep the Social in Social Learning.
Kettleborough, J. (2011) How L&D Can Drive UK Performance.
Kettleborough, J. (2011) Is THIS The Year That L&D Finally Delivers?.
Kettleborough, J. (2010) What's The Future for L&D.
Kettleborough, J. (2010) Let's Kill the Babel Fish!.
Kettleborough, J. (2010) Aligning L&D With Your Business - the Simple Way.
Kettleborough, J. (2006) Knowing What's Important and Getting What You Want - Communicating with CEOs.
Kettleborough, J. (2005) Making Training Your Business.
Kettleborough, J. (2005) Be a Leader, Not a Follower.
Kettleborough, J. (2005) Increasing the Effectiveness of Your Department - Ten Strategies for Success.
Kettleborough, J. (2004) Coping With Change - How Coaching and Mentoring Can Assist.
Kettleborough, J. (2004) Running Your Department as a Business - Part 2.
Kettleborough, J. (2004) Running Your Department as a Business - Part 1.
Kettleborough, J. (2004) Personal Success Strategies - How to Choose a Coach and Mentor.
Kettleborough, J. (2003) Future Imperfect? The Next Stages in the Development of e-Learning.
Kettleborough, J. (2003) Departmental Strategy and Business Planning.
Kettleborough, J. (2002) Doing What's Right and How Well it Did.
Kettleborough, J. (2002) Blended Learning 1.
Kettleborough, J. (2002) The Issues of Workforce Development.
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Conference papers
Kettleborough, J. (2019) 'How data analytics can inform learning design and deliver success.' In World of Learning. NEC Birmingham, UK, 15/10/2019 - 16/10/2019.
Kettleborough, J. (2014) 'Why L&D Can't Ignore Alignment Any More.' In Learning and Performance Institute - Learning Live. London, UK, 1/9/2014 - 1/9/2014.
Kettleborough, J. (2010) 'Understanding Your business and Aligning Training for Success.' In Institute of IT Training Conference. London, UK, 1/9/2010 - 1/9/2010.
Kettleborough, J. (2010) 'Targeting Learning for Maximum Effect.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2010 - 1/2/2010.
Kettleborough, J. (2008) 'Appropriate Mechanisms for Peak Performance.' In Learning and Skills Conference. Olympia, London, UK, 1/6/2008 - 1/6/2008.
Kettleborough, J., Beswick, L. (2007) 'A Proactive Approach to Enhancing Safety Culture.' In Safety Systems Club Conference. Bristol, UK, 1/2/2007 - 1/2/2007.
Kettleborough, J., Beswick, L. (2007) 'Building a Performance Positive Culture.' In Learning Technologies Conference. Olympia, London, UK, 1/1/2007 - 1/1/2007.
Kettleborough, J. (2006) 'Setting Strategy for Real Results.' In Institute of IT Training Conference. Coventry, UK, 1/5/2006 - 1/5/2006.
Kettleborough, J. (2006) 'Building a Great Plan and Budget.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2006 - 1/2/2006.
Kettleborough, J. (2006) 'You Are Not Alone - The Benefits of Mentoring.' In Institute of IT Training Yorkshire Group. Leeds, UK, 1/1/2006 - 1/1/2006.
Kettleborough, J., Malam, R. (2005) 'Delivering The Complete Learning Mix.' In Institute of IT Training Conference. Coventry, UK, 1/5/2005 - 1/5/2005.
Kettleborough, J. (2005) 'Using the Internet to Manage Service Operations.' In Internet Forum. Manchester, UK, 1/3/2005 - 1/3/2005.
Kettleborough, J. (2005) 'Effective Training Strategies in Times of Change.' In SAP. UK Headquarters, UK, 1/3/2005 - 1/3/2005.
Kettleborough, J. (2005) 'Running Your Department as a Business.' In Institute of IT Training Conference. London, UK, 1/3/2005 - 1/3/2005.
Kettleborough, J. (2005) 'Managing Projects at Speed.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2005 - 1/2/2005.
Kettleborough, J. (2005) 'Coaching For Success.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2005 - 1/2/2005.
Kettleborough, J. (2005) 'Business Transformation Through Internet Technology.' In Internet Forum. Manchester, UK, 1/2/2005 - 1/2/2005.
Kettleborough, J. (2004) 'Developing a Business Strategy.' In Institute of IT Training Connect Group. London, UK, 1/11/2004 - 1/11/2004.
Kettleborough, J. (2004) 'Developing a Business Strategy and Business Planning.' In Internet Forum. Manchester, UK, 1/10/2004 - 1/10/2004.
Kettleborough, J., Edwards, J. (2004) 'Running Your Department as a Business.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2004 - 1/2/2004.
Kettleborough, J. (2004) 'Setting Your Departmental Strategy.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2004 - 1/2/2004.
Kettleborough, J. (2004) 'Networking and Collaboration.' In Wired City. Various NW Locations, UK, 1/1/2004 - 1/1/2005.
Kettleborough, J. (2003) 'Proposals that Produce Results.' In Internet Forum. Manchester, UK, 1/10/2003 - 1/10/2003.
Kettleborough, J., Leterny, F. (2003) 'The Learning Audit.' In The British Institute for Learning and Development. Birmingham, UK, 1/4/2003 - 1/4/2003.
Kettleborough, J., Green, P. (2003) 'Measuring Training.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2003 - 1/2/2003.
Kettleborough, J. (2002) 'E-learning Foresight.' In ICT Forum. Manchester, UK, 1/12/2002 - 1/12/2002.
Kettleborough, J. (2002) 'Managing e-Projects.' In Internet Forum. Manchester, UK, 1/11/2002 - 1/11/2002.
Kettleborough, J. (2002) 'Admissible Probability Measures.' In Northern New Media Forum. Preston, UK, 1/7/2002 - 1/7/2002.
Kettleborough, J., Coates, J. (2002) 'Remote and Virtual Working.' In Northern New Media Forum. Preston, UK, 1/7/2002 - 1/7/2002.
Kettleborough, J. (2002) 'Managing Projects Successfully.' In Northern New Media Forum. Preston, UK, 1/7/2002 - 1/7/2002.
Kettleborough, J. (2002) 'Assessing and Meeting Client Needs.' Manchester Metropolitan University, 1/3/2002 - 1/3/2002.
Kettleborough, J. (2002) 'Avoiding Implementation Pitfalls.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2002 - 1/2/2002.
Kettleborough, J. (2002) 'Ensuring Your Testing is Valid.' In Learning Technologies Conference. Olympia, London, UK, 1/2/2002 - 1/2/2002.
Kettleborough, J. (2002) 'Keeping Learning Fresh.' In E-Learning Network. London, 1/1/2002 - 1/1/2002.
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Scholarly editions
Kettleborough, J. (2015) The Power and Value of Execution (Part 6). Training Zone.
Kettleborough, J. (2015) The Power and Value of Execution (Part 5). Training Zone.
Kettleborough, J. (2015) The Power and Value of Execution (Part 4). Training Zone.
Kettleborough, J. (2015) The Power and Value of Execution (Part 2). Training Zone.
Kettleborough, J. (2015) The Power and Value of Execution (Part 1). Training Zone.
Kettleborough, J. (2015) The Power and Value of Execution (Part 3). Training Zone.
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Other
Kettleborough, J. (2002) Strategies for Cost Effective Flexible Working.
Career history
June 2018 - Present
Senior Lecturer Information Systems Strategy
January 2018 - June 2018
Lecturer in Operations and Technology
September 2017 - January 2018
Associate Lecturer
August 2001 - May 2020
Managing Director - Corollis Limited
During this time I ran a consultancy with clients including Sellafield Ltd, EDF Energy, BT, Thresher Group, Thomson Scientific, Centrica, Blackpool Borough Council, Business Link and Ikea. I also ran an online business selling vintage industrial items such as lamps, furniture and signs.
September 1992 - September 2016
Visiting Lecturer - Birkbeck, University of London
I taught on a number of Post Graduate Digital Media programmes specialising in Developing Businesses, Finances and Project Management.
2000 - 2001
Development Director - Academee (now part of Accenture)
I was responsible for the development and support of all e-learning materials and ran sub-departments including Learning Architects, Content Developers, Technical Developers and E-coaches. This was in the early(ish) days of the commercial internet and we were designing and developing high-end management and leadership courses.
Key highlights:
- Established the design and development team responsible for a wide range of bespoke leadership e-learning programmes. This included a team of c50 people and a £1m+ budget
- Established the team of e-coaches to support learners – one of the first organisations to achieve this
- Liaised with all clients – mostly blue chip – to ensure all technical and learning outcomes were met
- Managed strategic selection and implementation of new technologies
- Manage all software development and quality processes
1998 - 2000
Director of Education and Training Services - Xansa (now part of Sopra Steria)
I was responsible for all technical training and delivery within the group and across a range of clients.
Key highlights:
- Managed £4.3m technical training and learning profit centre with full P&L responsibility
- Managed 20 staff and multiple associates based across three UK sites
- Led the re-branding, launch and relocation of the FI Academy
- Identified, developed and delivered a range of technical and behavioural programmes to blue chip clients
1987 - 1998
Head of Training and Development - Yorkshire Building Society
Key highlights:
- Managed a £1.3m annual budget
- Managed the timely development and delivery of over 130 courses and programmes covering all aspects of the Societies operation including, IT, Financial Advice, Product and Procedural knowledge and Management development
- Managed delivery of all training interventions through Learning Centres, self-study media and instructor led learning via internal and external resources
- Managed all company-wide training implementations and information systems roll-outs – both regulatory and non-regulatory
Press and media
I am a judge for the following awards: